We accept the following methods of payment:
- Bank transfer
- Credit cards: Mastercard, Visa (you pay with your credit card through the PayPal website which is a safe system – no registration needed)
The cash on delivery option is not available for orders dispatched abroad. If you have any issues regarding the method of payment, please contact us: firstname.lastname@example.org Please note that we only ship items after we have received your payment. After 3 days without payment we will offer the items to other customers.
Please make sure that your address is correct before purchasing.
We usually ship within 1-3 business days after receiving payment. We ship from Slovenia with priority post – the items can reach you in 2-7 days. Tracking code is optional.
When an item is made to order it may take 6-7 days to ship. If you are in a hurry, please contact us and we will try to make it happen.
Estimated postal delivery time (in days):
Sent by Slovenian National Post, Priority mail with tracking code.
3-5 business days
Europe (not EU)
3-10 business days
Australia, New Zeland and Oceania
For more postal delivery times, please contact us.
All our items are already in nice and practical cardboard boxes. If you wish, we can send the ordered items to the receiver of the gift. We can also write your good wishes in a special card at no extra cost. Let us know!
Please note that buyers are responsible for any customs fees, taxes, tariffs, duties, etc. that may be incurred above normal postage costs.
Refunds and Exchanges
We carefully examine every item before shipping. If an item is broken through postal delivery, let us know as soon as possible. Send us a photo of it and we will replace it for free.